Frequently Asked Questions

WHAT STYLE OF CAKES DO YOU MAKE?


At Sofisticakes we make cakes, cupcakes, and cookies. We specialize in Cookie Tarts!




HOW LONG IN ADVANCE SHOULD I PLACE MY ORDER?


We recommend placing your order 2 weeks prior to the date of your event. Please note that we only take orders a maximum of 1 year in advance.




CAN WE HAVE OUR CAKES DELIVERED?


We currently only provide 3 delivery areas in Colorado. Pick up can be arranged.




DO YOU REQUIRE ANY PAYMENT WHEN WE PLACE AN ORDER?


YES! We require a non-refundable 50% deposit on all orders. Once the deposit is made, your order is secure.




I HAVE SENT AN ORDER FORM, OR EMAIL WITH DETAILS OF MY ORDER. IS MY ORDER GUARANTEED?


Not quite. Your order is secure once you receive an invoice and make a non-refundable 50% deposit. Once we receive your details, we will contact you within 7 days to start the quoting process. If you are happy to proceed, we will send you an invoice and the deposit can then be made within 7 days to secure your order.




I DON'T LIKE CHOCOLATE. DO YOU PROVIDE ANY OTHER FLAVORS?


First off, who doesn't love chocolate? Second we do offer a few other flavors! These include - Chocolate - Vanilla - Red Velvet - Carrot - Marble - Tres Leches




THOSE FLAVORS SOUND FAB, BUT I DON'T SEE ONE I LIKE. CAN YOU DO A CUSTOM FLAVOR?


If you don't see your flavor here, make a note of it in your order form and we can try our best to accomadate you.




CAN I HAVE DIFFERENT FLAVOR TIERS?


You definitely can! Any cake 2 tiers and above can have multiple flavors.




CAN I HAVE FONDANT ON MY CAKE?


Unfortunately, we do not use it on our cakes.




DIETARY REQUIREMENTS?


Unfortunately, we are not allergy friendly. Feel free to contact us and we will help direct you to an allergy friendly bakery.




I HAVE A QUESTION THAT WAS NOT ANSWERED HERE. WHAT IS THE BEST WAY TO CONTACT YOU?


No worries! You can fill out the form under our "contact us" page and we will get back to you within 5-7 days.





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